Shipping policy
Here's a GMC (Google Merchant Center) compliant shipping policy you can use for UkDerma:
Shipping Policy
Last updated: September 10, 2026
Order Processing Time All orders are processed within 1–2 business days (excluding weekends and public holidays). Orders placed after 12:00 PM may be processed the following business day.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping (5–7 business days) – Rates calculated at checkout
- Expedited Shipping (2–3 business days) – Rates calculated at checkout
- Express Shipping (1–2 business days) – Rates calculated at checkout
Free standard shipping is available on orders over [minimum order amount].
International Shipping We ship to select international destinations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders are typically 7–21 business days.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
Shipping Restrictions We are unable to ship to P.O. Boxes or APO/FPO addresses for certain items. Some products may have shipping restrictions due to their nature or destination country regulations.
Delayed or Lost Shipments If your order hasn't arrived within the expected timeframe, please contact us at [your email] within 30 days of the estimated delivery date.
Damaged Items If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.